Terms & Conditions

Delivery

Please allow up to 14 weeks for delivery upon receipt of full payment. We recommend you order your dresses 18 weeks prior to the wedding date to allow ample time for accessorising and length alterations should they be necessary.

Shipping and Handing

Shipping within Australia starts from $75, please enquire directly for a delivery estimate.

Rush Orders

We may be able to provide rush orders in under 14 weeks depending on our production schedule and fabric availability. There is an additional fee for rush orders which is available upon request.

Appointments

Please book an appointment directly with one of our lovely stockists, you can find full details here: http://twobirdsbridesmaid.com....

Alterations

The simple sizing structure of our dresses means no sizing alterations are required. Should you need to alter the length of your dress it simply requires a straight cut with no hemming which any reputable seamstress or tailor can arrange.

Dye Lots

All of our dresses are cut made-to-order to ensure they are all made from the same dye-lot. If dresses are purchased at different times we cannot guarantee the dresses will be an exact match. If purchasing a dress to match within a bridal party at separate times, please let us know when the other dresses were purchased and from where, so we help you get the dress you are looking for.

Care instructions

Our Classic & Tulle dresses can be machine washed up to 30 degrees using a standard detergent; please note that fabric softener should not be used. You may wish to put the dress in a pillow case or laundry bag for maximum protection. Hang to dry and there is no need to iron the luxurious fabric. The dresses can also be dry cleaned and this is the recommended laundry method for our rosette collection.

Payments

All payments must be made in full before we begin production. Bank transfers and all major credit cards are accepted. 

Tax

GST is included in all prices. Currently all orders are being made in the UK, and thus there may be custom fees to be paid upon delivery of your items. These are all payable by the customer directly.

Returns

We ask that brides and their maids check the sizes ordered on their invoice, as our dresses are all made to order. If you notice a discrepancy, please contact us immediately and we will do our best to amend the order if the dress has not yet gone into production. This does not affect your statutory rights. Should any issues be noticed upon delivery/collection of your dresses, please contact us and we will be delighted to assist you.